Return Policy


At Buses For Sale, we are committed to ensuring customer satisfaction with our buses. Please review our return policy carefully before making a purchase.

1. General Return Policy
Due to the nature of our products, all bus sales are considered final. However, we understand that unforeseen circumstances may arise, and we offer limited return options under specific conditions.

2. Eligibility for Returns
Returns may be accepted under the following conditions:

  • The bus has a significant manufacturing defect that affects its functionality and cannot be repaired.
  • The bus was delivered in a condition that substantially deviates from the agreed-upon specifications.
  • The return request is made within [X] days from the date of delivery.

3. Non-Returnable Items
We do not accept returns under the following conditions:

  • The bus has been registered, used, or modified after delivery.
  • The defect or issue arises due to improper use, lack of maintenance, or external damage after delivery.
  • The return request is made beyond the eligible return period.

4. Return Process
To initiate a return, the customer must:

  1. Contact our Customer Support Team at [contact details] within the eligible return period.
  2. Provide detailed information, including proof of purchase, photos, and a description of the issue.
  3. Allow our team to inspect and assess the issue before approval.

If the return is approved, we will coordinate the return process, which may include a refund, replacement, or repair option at our discretion.

5. Refunds and Restocking Fees

  • If a refund is approved, it will be processed within [X] business days after the return is completed.
  • A restocking fee of [X]% may apply to cover administrative and logistical costs.
  • Refunds will be issued via the original payment method or another agreed-upon method.

6. Cancellations
Orders may be canceled before the bus is dispatched. A cancellation fee of [X]% may apply depending on the stage of processing.

7. Warranty & Repairs
If an issue arises outside the return period, customers may be eligible for repairs under our warranty policy. Please refer to our Warranty Terms for details.

For any inquiries regarding returns, please contact us at [contact details].